WHO WE ARE
Camden Palace provides a unique and valuable resource for the creative and cultural community of Cork for the purpose of nurturing emerging talent, offering space, resources and technical assistance for experimentation and inclusion in the arts.
EXPERIMENTATION AND SELF-DEVELOPMENT
Camden Palace is a creative hub, hosting artists for long and short-term studio, rehearsal and residency practices. We encourage, facilitate and promote artistic experimentation and risk-taking in the developmental stages of artistic process.
It is the ethos of the Company to enable and build creative collaborative relationships between individual artists of all forms, disciplines and experience. The nature of the building – with its collective multifunctional spaces and community resources – greatly assists the process.
Camden Palace promotes, facilitates and nurtures emerging, established and alternative artists and artistic practice across all artforms. We encourage artists to make the most of available opportunities to develop: creatively, personally and professionally.
The organisation receives no funding from mainstream arts or community sector funding sources. We operate on a very lean budget, relying on rent from hiring space to artists and organisations, and receiving small private donations during events.
We keep our processes simple and minimal, to reduce waste; re-cycling and up-cycling everything possible. We rely on our community to sustain the organisation by volunteering their skills, creativity and time to assist with all of the tasks necessary to keep the building and the enterprise running.
Our self-sustaining business plan has enabled employment and empowers everyone. We are a registered charity, operating as a company limited by guarantee, with a board of directors. We employ an artistic director and general manager, and intend to increase the number of our paid staff in the next year. We aim to comply with the new Charities Regulatory Authority and Governance Code, and we’re also a member of The Wheel to stay abreast of opportunities and news within the non-profit sector. For more details about our financial position, please refer to our audited reports, or contact the Artistic Director.
HAVE A COMMENT FOR US?
If you do have a comment about any aspect of our work, you can contact our Artistic Director, Bertrand Perennes, in writing or by telephone. Please give us as much information as possible and let us know how you would like us to respond, providing relevant contact details.
Bertrand Perennes, Artistic Director
Camden Palace Hotel
Community Arts Centre
9 John Redmond Street
Tel: 021.455 2383
Camden Quay Community Arts Centre welcomes both positive and negative feedback. Therefore we aim to ensure that:
- it is as easy as possible to make a complaint
- we treat any clear expression of dissatisfaction with our operations which calls for a response as a “complaint”
- we treat it seriously whether it is made by telephone, letter, fax, email or in person
- we deal with it quickly and politely
- we respond accordingly – for example, with an explanation, or an apology where we have got things wrong, and information on any action taken etc.
- we learn from complaints, use them to improve, and monitor them at our Board
If you complain in person or over the phone, we will try to resolve the issue there and then. Similarly, if you complain by email or in writing we will always acknowledge your complaint within 7 days, and do everything we can to resolve it within 21 days. If this is not possible, we will explain why and provide a new deadline.
If you are not happy with our response, you may get in touch again by writing the Chairman of the Board. The Chairman will ensure that your appeal is considered at Board level and will respond within two weeks of this consideration by Board members.